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Business Communication Skills – Because you need to Get that all Important Message across


Everyone knows that effective business communication skills are a necessity for any successful manager. But what are the pitfalls of unfortunate business communication skills by managers?

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1. Lowered Efficiency

Moreover the Poor communication skills can creel the efficiency of your Development Company or department through vague emails that need to be clarified, rewriting of vital documents, and the inefficient preparation of speeches and presentations.

2. Low Employee Morale

Poor business communication skills deflate the employees by compelling them to sit through boring presentations and by providing them with unclear direction on projects. The monotony and confusion associated with poor business communication skills is a chronic complaint of employees everywhere.

3. Inability to Complete Large or Complicated Projects

Business communication skills are essential to efficiently completing large and complicated projects. When multiple people or departments are involved in a project, the value of effective business communication skills increases exponentially.

Without the ability to clearly communicate project responsibilities and objectives, your organization’s projects will never get off the ground.

4. Lack of Motivation

An often overlooked impact of effective business communication skills is how they serve to motivate employees. A collaborative and communicative environment fosters employee creativity and inspires them to action. In contrast, if your business communication skills are lackluster, your employees will drag their feet on their assignments and question the wisdom of projects.

5. Decreased Innovation

The inability to adequately handle current projects due to poor business communication skills will decrease any organization’s innovation. The ability to innovate is predicated on the ability to communicate tasks and outcomes and the ability to get things done.

Being a successful manager means having the ability to communicate with your employees and outside vendors and customers. Improving your management skills is really just a question of improving your business communication skills. All effective managers are, first and foremost, effective communicators.

Communication in the workplace is essential for many reasons.

All of your planning and monitoring of business processes depend on your ability to convey the facts needed to get the task done. This can take many forms and may include modern electronic methods or a simple office circular.

What is crucial is that your meaning is comprehended by the recipient. Communication is based on telling people your requirements in a manner that the recipient can decode it and still know the exact meaning of what you said and display your health affairs status.

The Anglo Saxon language is crammed with ambivalent words that can have numerous meanings depending on the context they are used in. It’s a bit like the children’s game called Chinese whispers. I’m sure that you can remember the hilarity when the message eventually got back to the original sender.

So… How do you. Know that your message has been understood in the way that you wanted it to be?

It’s easy …Just ask!

By confirming that your message has actually been decoded in the way that you meant it to be ask the recipient of your email do they understand your meaning and the thinking behind sending it?

You can also train your teams or other business partners to actively listen to what you have said or written.

e.g. : You have just sent out an email to all of your team informing them that revenues are down and if the sales figures don’t improve then your financial targets won’t be met .

Active listening is where the person who gets your communication will reflect back to you what they understood about what you said.

” So, Mary, what you are telling the team is that we have to increase our sales this month or we will be deep in trouble”

Your options are then to either clarify the message, If it isn’t received correctly or you can state that Yes that’s correct. The advantage of reflective listening is that all parties are clear right from the start and this will reduce lost time, later when you have to clean up any mistakes created by bad communication.


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